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PRIVACY POLICY

Of course I'll look after your privacy - I'm not Optus :)

Your privacy matters. Here’s how I protect your information at Sits and Giggles:

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1. What Information I Collect

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  • Personal details: Name, email, phone number, address, and emergency contacts (collected when you make a booking or enquiry).

  • Pet and home details: Information about your pets, home routines, and any special instructions you provide.

  • Website usage data: Non-identifying information (like browser type or time spent on the site) may be collected to improve the website experience.

 

2. How I Use Your Information

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  • To communicate with you about bookings, services, and updates.

  • To provide safe, personalised care for your home and pets.

  • To improve my services and website.

  • To comply with legal requirements.

 

3. How Your Information Is Stored & Protected

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  • All personal information is stored securely and accessed only by Sits and Giggles for the purpose of providing your service.

  • I do not share, sell, or rent your information to third parties, except where required by law or with your explicit consent.

 

4. Cookies & Analytics

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  • The Sits and Giggles website may use cookies or analytics tools to understand how visitors use the site and to improve your experience.

  • You can adjust your browser settings to refuse cookies if you prefer.

 

5. Third-Party Services

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  • If you contact me or book via a third-party platform (like Wix or GoDaddy), your information may also be subject to their privacy policies.

 

6. Accessing, Updating, or Deleting Your Information

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  • You can request to access, update, or delete your personal information at any time by contacting me directly at hannah@sitsandgiggles.com.au.

 

7. Data Retention

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  • Personal information is retained only as long as necessary to provide services or as required by law.

 

8. Children’s Privacy

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  • This website is not intended for children under 16, and I do not knowingly collect personal information from children.

 

9. International Transfers

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  • If your information is transferred or stored outside Australia (for example, via website or email providers), I ensure appropriate safeguards are in place to protect your privacy. This may include using reputable service providers who comply with Australian privacy standards or equivalent international standards.

 

10. Complaints

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  • If you believe your privacy has been breached, please contact me immediately and I will investigate and respond as soon as possible.

 

11. Changes to This Policy

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  • This privacy policy may be updated from time to time. The latest version will always be posted here, with the last updated date below.

 

12. Contact

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**Last updated: 05.07.2025**

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